Breaking News

Washington State Files $100M Lawsuit against Comcast for Consumer Deception
Download PDF
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading...

comcast

Summary: Washington state is suing cable-television giant Comcast for deceiving nearly 500,000 consumers. 

Feeling cheated by the cable company is as American as apple pie. It’s something that nearly everyone has experienced but most just assume there isn’t anything to be done about it. However, that consumer sentiment may be changing in Washington state.

  
What
Where


Washington’s Attorney General Bob Ferguson said that his office filed a lawsuit against mega-media giant Comcast on Monday. Washington alleges that Comcast violated the state’s Consumer Protection Act over 1.8 million times, and that it cheated customers through a falsely-advertised repair program and credit checks.

“This case is a classic example of a big corporation systemically deceiving Washington state consumers and putting profits above those customers and the law,” Ferguson said.

The Seattle Times said that Washington wants Philadelphia-based Comcast to pony up $100 million, which would barely make a dent in the company which earns almost $74.5 billion in revenues a year. The amount would reimburse nearly 500,000 Washington Comcast customers who were swindled over the past five years.

Get JD Journal in Your Mail

Subscribe to our FREE daily news alerts and get the latest updates on the most happening events in the legal, business, and celebrity world. You also get your daily dose of humor and entertainment!!




The lawsuit focuses on three things. One is a Comcast service plan that offered equipment and wiring related repairs. The now-discontinued plan cost $4.99/a month and was billed as “comprehensive.” However, Washington state said that Comcast did not honor its plan, instead charging customers for issues and telling them that the $4.99/a month fee only covered the technician’s house visit.

The second part of the case alleges that Comcast informed consumers that all Comcast equipment repairs would be covered by the company, when in fact, Comcast charged thousands of people for those repairs.



The third component of the lawsuit said that Comcast requires new customers to undergo a credit check unless they pay a deposit. The lawsuit said that in many cases, Comcast ran the checks anyway, even when people opted out. Comcast also charged the deposit fee on customers who underwent a credit check and passed with a high score.

Ferguson declined to discuss Comcast’s competitors, which are just as hated by consumers. He stated that his office did not comment on investigations until they reached a certain level.

The Seattle Times said that Comcast declined to comment on the specific allegations of the lawsuit, but they expressed disappointment that the Attorney General sued them.

“Given that we were committed to continue working collaboratively with the Attorney General’s office, we’re surprised and disappointed that they have instead chosen litigation. We stand behind our products and services and will vigorously defend ourselves,” Beth Hester, Comcast vice president of external affairs in Washington state, said.

Ferguson said that although his office had been working with Comcast for a year on improvements, he was ultimately not satisfied with their changes and that they had defrauded so many of the state’s consumers.

Do you think Comcast will change their practices in other states? Let us know in the comments below.

Source: The Seattle Times

Photo courtesy of The Hollywood Reporter



 

Interesting Legal Sites You May Like


BCG FEATURED JOB

Locations:

Keyword:



Search Now

Litigator with 5-10 years of general insurance defense experience

USA-FL-West Palm Beach

Boutique litigation firm is looking for an experienced litigator with 5-10 years of general insuranc...

Apply Now

Transactional Real Estate Attorney with 4-10 years of experience

USA-CA-San Diego

San Diego office is seeking a transactional real estate attorney with 4-10 years of experience.

Apply Now

Real Estate/Business Transaction Attorney with 8+ years of experience

USA-WA-Seattle

Seattle office is seeking a real estate & business transaction attorney with 8+ years of experience....

Apply Now

Litigation Attorney with 2-5 years of insurance coverage experience

USA-MD-Towson

Towson office of our client seeks litigation attorney with 2-5 years of business, insurance coverage...

Apply Now

RELEVANT JOBS

Contract Attorney

USA-CA-Beverly Hills

We are looking for a civil business litigator with 3+ years of experience who is capable of attendin...

Apply now

Attorney

USA-CA-San Francisco

As an in-house legal counsel at Wix’s legal department, you will play a significant role in de...

Apply now

Experienced Insurance Defense Attorney Needed

USA-NY-Bohemia

Defense Negligence firm with offices in Nassau County and main office in Suffolk County seeks a full...

Apply now

Attorney

USA-MO-Kansas City

Successful, expanding KC personal injury law firm seeks an attorney with 5+ years personal injury li...

Apply now

Most Popular

SEARCH IN ARCHIVE

To Top