Breaking News

Customer Wants $5 Million from Starbucks, Claims Too Much Ice
Download PDF
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)


Summary: A woman claims Starbucks cheats its customers by giving too much ice in its cold drinks. 

Back in January, Trader Joe’s was slammed with a lawsuit for allegedly skimping on tuna in its cans. Now Starbucks may have to face legal wrath because it allegedly under-fills its iced drinks, CNN reports.


An angry customer from Chicago filed a $5 million lawsuit against Starbucks, alleging that the coffee chain uses too much ice in its cold drinks. Plaintiff Stacy Pincus said that Starbucks advertises its drinks by fluid ounce but because of its ice that number is actually inaccurate. Pincus claims that Starbucks sells its drinks by cup size, not fluid ounce.

Jamie Riley, a spokesperson for Starbucks, said the lawsuit is without merit. Anyone who gets an “iced” drink is aware that ice is a component of the product. Riley said that if anyone is unsatisfied with their product they can ask for the drink to be remade.

It will be interesting to see the results of this case, considering it is industry standard to sell by cup size; and anyone who has ever received an iced tea, soda, etc. from a fast food chain has noticed that ice is often a huge component of their purchase. However, is ice used to mislead customers? In the lawsuit, for instance, Pincus pointed out that a Venti, which is advertised as having 24 fluid ounces, only has 14 ounces of liquid because of the ice. On Starbucks’ website, they list a Venti as having 24 fluid ounces, and they use that amount of determine its nutritional value.

Get JD Journal in Your Mail

Subscribe to our FREE daily news alerts and get the latest updates on the most happening events in the legal, business, and celebrity world. You also get your daily dose of humor and entertainment!!

Screen Shot 2016-05-02 at 9.33.22 AM

While the Trader Joe’s underfilling tuna can lawsuit is still pending, Whole Foods was ordered to pay back consumers for overcharging on underfilled items so the Starbucks lawsuit isn’t as wild as it seems. In addition to paying back customers, Whole Foods was forced to pay a $500,000 fine and retrain its employees.

Source: CNN


Interesting Legal Sites You May Like




Search Now

Mid-level Litigation Associate Attorney


Baltimore office of our client seeks mid-level litigation associate attorney with 3+ years of experi...

Apply Now

Litigation Associate Attorney


Columbia office is seeking a commercial litigation attorney with 2-4 years of experience.

Apply Now

Junior Employment Litigation Attorney

USA-CA-San Francisco

San Francisco office is seeking an attorney with 2-3 years of employment litigation, class action or...

Apply Now

Estate Planning Associate Attorney


Longmont office of our client seeks associate attorney with estate planning, elder law, probate expe...

Apply Now


Patent / IP Paralegal


Patent / IP Paralegal This is an exciting opportunity to work for one of the top law firms in the...

Apply now

Social Security Legal Assistant - Immediate Opening!


Scranton-based workers comp, social security, and personal injury law office is seeking a social sec...

Apply now

Associate Attorney

USA-NY-New York City

Law firm seeks associate that must be admitted to practice law in New York  to attend Civil cou...

Apply now

Associate Attorney - Insurance Defense Litigation


Growing Long Island insurance defense firm seeking 1 to 5 year associate attorney for their Hun...

Apply now


To Top