Breaking News

Customer Wants $5 Million from Starbucks, Claims Too Much Ice
Download PDF
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)


Summary: A woman claims Starbucks cheats its customers by giving too much ice in its cold drinks. 

Back in January, Trader Joe’s was slammed with a lawsuit for allegedly skimping on tuna in its cans. Now Starbucks may have to face legal wrath because it allegedly under-fills its iced drinks, CNN reports.


An angry customer from Chicago filed a $5 million lawsuit against Starbucks, alleging that the coffee chain uses too much ice in its cold drinks. Plaintiff Stacy Pincus said that Starbucks advertises its drinks by fluid ounce but because of its ice that number is actually inaccurate. Pincus claims that Starbucks sells its drinks by cup size, not fluid ounce.

Jamie Riley, a spokesperson for Starbucks, said the lawsuit is without merit. Anyone who gets an “iced” drink is aware that ice is a component of the product. Riley said that if anyone is unsatisfied with their product they can ask for the drink to be remade.

It will be interesting to see the results of this case, considering it is industry standard to sell by cup size; and anyone who has ever received an iced tea, soda, etc. from a fast food chain has noticed that ice is often a huge component of their purchase. However, is ice used to mislead customers? In the lawsuit, for instance, Pincus pointed out that a Venti, which is advertised as having 24 fluid ounces, only has 14 ounces of liquid because of the ice. On Starbucks’ website, they list a Venti as having 24 fluid ounces, and they use that amount of determine its nutritional value.

Get JD Journal in Your Mail

Subscribe to our FREE daily news alerts and get the latest updates on the most happening events in the legal, business, and celebrity world. You also get your daily dose of humor and entertainment!!

Screen Shot 2016-05-02 at 9.33.22 AM

While the Trader Joe’s underfilling tuna can lawsuit is still pending, Whole Foods was ordered to pay back consumers for overcharging on underfilled items so the Starbucks lawsuit isn’t as wild as it seems. In addition to paying back customers, Whole Foods was forced to pay a $500,000 fine and retrain its employees.

Source: CNN



Associate Attorney, Insurance Coverage

USA-CA-San Diego

Full Job Description Position Summary: Robertson & Associates, APC, a small, well-establishe...

Apply now

Real Estate Paralegal


If you are looking for a fast paced and challenging position, a busy lower Cape Cod law firm has an ...

Apply now

Legal Assistant / Receptionist


Full Job Description We are and small, but quickly growing, law firm looking for an individual to...

Apply now

Attorney in NY who is a member of the Florida Bar


Full Job Description Cohen & Mizrahi LLP Full time position; 9:30am - 6:30pm. Requirement: ...

Apply now




Search Now

Commercial Litigation Associate Attorney


Morristown office of a BCG Attorney Search Top Ranked Law Firm seeks a commercial litigation associa...

Apply Now

Litigation Associate Attorney


Buffalo office of a BCG Attorney Search Top Ranked Law Firm seeks litigation associate attorney with...

Apply Now

Senior Litigation Associate Attorney

USA-CA-Costa Mesa

Costa Mesa office of a BCG Attorney Search Top Ranked Law Firm seeks a senior litigation associate a...

Apply Now

Most Popular


To Top