Home

When Do You Sue a Customer for Defamation?
Download PDF
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading...

The initial knee-jerk reaction of any business owner to a review posted on a national website that has negative content about their business is bound to be not so positive.

But, initiating a lawsuit over the review is entirely different – and it may be side-stepping important steps to help resolve your customer’s problems in a less public and aggressive way.

  
What
Where


One thing is for certain: if your customer is simply expressing an opinion, or if what they are saying is simply true, a defamation lawsuit will fail. Opinions and truthful statements are protected.

But, say there’s a customer who alleges there is a problem with your business, despite the fact that you have evidence that their claim is not true. What should you do then? A hotel in Illinois has recently started a lawsuit against a couple who wrote a review on popular travel website TripAdvisor, slamming the hotel for having bedbugs. The hotel, the Carleton, even has proof via an outside pest control company’s report that there are no bedbugs in their establishment.

Sure, so maybe those comments by the customer are untrue. But, the customer must have written the bad review for a reason. And, addressing the underlying issue could help resolve the problem without having to resort to a lawsuit.

Get JD Journal in Your Mail

Subscribe to our FREE daily news alerts and get the latest updates on the most happening events in the legal, business, and celebrity world. You also get your daily dose of humor and entertainment!!




Read the full article here:

When Should You Sue a Customer for Defamation?





 

RELEVANT JOBS

Work From Home - Remote Probate Paralegal - Experience Required - NO LITIGATION

USA-FL-Fort Lauderdale

EXPERIENCED PROBATE PARALEGAL - WORK FROM HOME! If you have the knowledge, this is your dream job...

Apply now

Work From Home - Remote Probate Paralegal - Experience Required - NO LITIGATION

USA-FL-West Palm Beach

EXPERIENCED PROBATE PARALEGAL - WORK FROM HOME! If you have the knowledge, this is your dream job...

Apply now

Legal Assistant / Paralegal

USA-RI-East Providence

Small busy litigation practice with focus on employment and labor law is seeking to employ a fu...

Apply now

Estate Planning Attorney

USA-CA-Los Angeles

Small firm is looking for an experienced, California-licensed estate planning attorney for part-time...

Apply now

BCG FEATURED JOB

Locations:

Keyword:



Search Now

Insurance Coverage Associate Attorney

USA-CA-Los Angeles

Los Angeles office of a BCG Attorney Search Top Ranked Law Firm seeks insurance coverage associate a...

Apply Now

Civil Litigation Associate Attorney

USA-CA-Pacific Palisades

Pacific Palisades office of our client seeks civil litigation associate attorney with 3+ years of ex...

Apply Now

Transactions Commercial Attorney

USA-MT-Whitefish

Whitefish office of our client seeks commercial attorney with 4+ years of experience. The candidate ...

Apply Now

Most Popular

SEARCH IN ARCHIVE

To Top