Why Changes in the Legal Marketplace Matter
Summary: The legal industry has been adapting to a changing marketplace where consumers now control the field. The legal industry…
customer service
Celeb Chef Bobby Flay Files Bad Furniture Lawsuit
Summary: Bobby Flay is suing a New Jersey furniture maker for an allegedly unusable couch. Bobby Flay may know how…
AT&T Lawyer Reminds Us Why People Hate J.D.’s
Summary: An AT&T customer emailed the CEO with some ideas for better service. AT&T responded...with a letter from its attorney. According…
VIDEO: Aspiring Lawyer Videotapes Her Own Shameless Abuse of Dunkin Donuts Employees
For those of us who have worked at Starbucks or Dunkin' Donuts or some other customer service job, we all…