Summary: A judge in California has ruled that Apple must face a lawsuit filed against it regarding its text messaging application and non-Apple devices.
Apple Inc has been ordered to face a federal lawsuit that claims the company did not tell consumers that its messaging system would block them from receiving text messages should they switch from iPhone to Android, according to The Associated Press.
The claim was filed by plaintiff Adrienne Moore, who said that the message blocking interfered with her contract with Verizon Wireless for service. She kept the service after switching to a Samsung Galaxy S5 in April from an iPhone 4.
U.S. District Judge Lucy Koh ordered Apple to face the lawsuit.
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Moore is looking for unspecified damages and class-action status. She claims that Apple did not disclose how the software from iOS 5 would block the delivery of ‘countless’ messages from other Apple devices if users switched to non-Apple devices from Apple devices.
Judge Koh said that Apple should face the lawsuit so Moore can show how the company disrupted her contract with Verizon Wireless and violated an unfair competition law in the state of California.
“Plaintiff does not have to allege an absolute right to receive every text message in order to allege that Apple’s intentional acts have caused an actual breach or disruption of the contractual relationship,” Koh wrote.
“Apple takes customer satisfaction extremely seriously, but the law does not provide a remedy when, as here, technology simply does not function as plaintiff subjectively believes it should,”
Apple said.
The company now offers an online tool to aid consumers who switch from Apple to other devices retrieve messages from iPhone users.
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