Legal News

Starbucks Accused of Discriminating Against Deaf Patrons
Download PDF
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading...

 

A group of 16 frequent customers of Starbucks filed a lawsuit against the purveyor of “the world’s finest coffee.” The group alleges that they were discriminated against by workers at two Starbucks in New York City. According to the filed suit, the incidents refer to a situation where Starbucks employees refused to serve deaf patrons, and mocked the way the deaf customers spoke and even attempted to eject them from the premises.

  
What
Where


Alan Roth recounts what happened to him personally. He alleges that a Starbucks employee laughed at him repeatedly and told him that he sounded funny when he was trying to place an order.

“Mr. Roth was shocked and humiliated and asked the Starbucks employee if she had a problem with him being deaf,” reads a court document acquired by Huffington Post. According to the document, the employee allegedly “then proceeded to go around the counter and started screaming obscenities in plaintiff’s face and was then pulled away by other Starbucks staff.” Starbucks employees then allegedly told Roth to leave and never to return.

The giant coffee company’s representative commented, “Starbucks is still looking into the claims. Discrimination of any kind is unacceptable at Starbucks.” An attorney representing the group, Eric Baum said that his clients want to see Starbucks change their corporate culture and seek to overcome any discriminatory tendencies. He hopes that the company can “create policies, procedures and trainings” to help employees assist and serve deaf patrons. Sensitivity training may also be something the company can look into, according to the Huffington Post.

Get JD Journal in Your Mail

Subscribe to our FREE daily news alerts and get the latest updates on the most happening events in the legal, business, and celebrity world. You also get your daily dose of humor and entertainment!!




Starbucks is a global coffee company and coffeehouse chain. They are the largest coffeehouse company in the world, with 20,891 stores in 62 countries including 13,279 in the United States 1,324 in Canada, 989 in Japan, 851 in China and 806 in the UK. Their 2012 net income this year is $1.3B, and their stock price is at $69.6, which is double what it was ten years ago.

The plaintiffs will seek punitive damages. The groups’ attorney, Eric Baum, said that Starbucks hasn’t really been in contact with him regarding their own investigation into the matter. Attorney Baum commented, “Ideally, someone independently should investigate these allegations and determine what steps need to be taken,” he said. Baum’s firm, Eisenberg & Baum, handles a large volume of cases centered on the rights of the deaf and partially deaf. Finally, Baum made the statement that “we are seeking that all customers be treated equally.” Equal treatment and freedom from discrimination is a right guaranteed under the constitution.





 

RELEVANT JOBS

Criminal Defense Attorney Position - Experience Required

USA-CA-Los Angeles

Busy criminal defense firm looking for an experienced criminal defense associate who can manage othe...

Apply now

Estate Planning Attorney

USA-CA-Rancho Cucamonga

Job Details Full-time | Part-time$45 - $50 an hour Heather Lynn Law, APC www.heatherlynnlaw...

Apply now

Chief Counsel, Securities and Public Company Matters

USA-NY-New York City

Transfix, named to Forbes’ “Next Billion-Dollar Startups” list, is the leading tra...

Apply now

Immigration Attorney

USA-CA-Los Angeles

Immigration Attorney Job Description El Rescate is a non-profit agency that provides legal immig...

Apply now

BCG FEATURED JOB

Locations:

Keyword:



Search Now

Liability Defense Attorney

USA-FL-Fort Lauderdale

Ft. Lauderdale office of our client seeks liability defense attorney with 3+ years of insurance defe...

Apply Now

Senior Family Law Associate Attorney

USA-CA-Murrieta

Murrieta office of a BCG Attorney Search Top Ranked Law Firm seeks senior family law associate attor...

Apply Now

Litigation Associate Attorney

USA-CA-San Francisco

San Francisco office of a BCG Attorney Search Top Ranked Law Firm seeks litigation associate attorne...

Apply Now

Most Popular

SEARCH IN ARCHIVE

To Top