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Affair of Infidelity & Sales: Neiman Marcus Settles Lawsuit with Customer

A Neiman Marcus customer from Highland Park attempted to return $1.4 million dollars in merchandise. While the store has an anything goes return policy, the woman sought to return the items once she found out that her husband was sleeping with a Neiman sales associate.

Heiress Patricia Walker sued the Dallas based retailer in September 2010 after unsuccessfully trying to return jewelry, clothing and handbags purchased over several years. The items were worth a total of $1.4 million dollars, according to the Dallas News.

Allegedly, Walker’s husband bought the items using their joint account while she was healing from a car crash that she had been in. Her husband was at that time having an affair with their longtime saleswoman Favi Lo. Patricia Walker’s marriage ended in divorce, and her cheating ex-husband Robert Tennison claimed that the affair had only begun recently. Neimans said that the store had no obligation to take back the goods, and that the situation of infidelity was outside of their sphere of responsibility. The store commented that Patricia Walker’s claims were “nothing more than the ventings of a woman scorned by the infidelity of her former husband that have spilled over from her highly contentious divorce.”


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The store’s lawyer was fired for presenting data to the judge that suggested that Neimans had no exact or written return policies, and that anything potentially could be returned at any time. Neimans and Patricia Walker have settled for an undisclosed amount.

Affair of Infidelity & Sales: Neiman Marcus Settles Lawsuit with Customer by

  • Adam Silber

    The recent Neiman Marcus data compromise again appears to reveal the desperate state of affairs under Karen Katz CEO. The company claims it doesn’t matter if you suffer for a stolen identity from shopping at their store. They had 60,000 notifications their customers information was compromised ,They acted on none of them .

    The company is becoming a poster child for poor and often unethical behavior presents many dangers that are avoidable by shopping at a more reputable retailer.

    Customers and employees are said to “act like Jews”
    Asian Americans are said to look “extra Asian ” by its own Management.
    Entire Departments may have no Latino employees for years despite having qualified applicants.
    The company’s “HR” department apparently attempts to conceal this by often only considering them for low level janitorial positions.
    Management has called gay male employees “F**s” .
    ” Fire him he has HIV” was stated by a different Department Manger
    That employee working in one of the N.M. restaurants would prepare food without gloves. He used unwashed hands and cut fingers to prepare salads and sandwiches.
    It has a questionable food safety record . It may not have followed food safety laws for many years . It has no public statement to suggest otherwise. Blood borne pathogens have not seemed to be of their concern .
    A Neiman Marcus employee bled in prepared food through an open wrist bone wound.. When asked by The United States Government to respond, the company stated they are not applicable under the law. OSHA in Washington D.C was notified . The company never directly answered as to why it did not adequately protect its customers. The company shifted the blame to Liberty Mutual Insurance who hasn’t ever stated why it never conducted an investigation despite repeated contacts.
    In another publicized case Neiman Marcus was implicated in forging fake documents to smear an African American ex employee . Another abusive tactic Neiman Marcus utilizes is to have suspected African American’s shoplifting cases moved to different judges courts. . This according to company Management allows an increase in the time they will spend in jail . The company reportedly pays the Court to honor its request to switch judges it deems as not giving lengthy enough sentences based on their skin color. The United States Department of Justice has been made aware of this.
    Additional concerns include that the company has failed to pay wages properly and is known for retaliatory issues (Neimanmarcuslawsuit.com)
    It now has numerous deserved pending class action lawsuits for the data compromise.
    The company claimed that one of it’s former manager’s is a “pedophile”. Interestingly they gave him a positive reference to work at Chuckie Cheese Pizza (Owned by Apollo Management). This despite the fact it is a business aimed at children where a danger may be present. It ‘s present owners Ares Management and CCIPB both have been contacted.. Neither have chose to adequately address anything perhaps because of buyers remorse
    Ms. Katz should consider resigning as seems her character is worrisome at best, Ares Management and CCIPB should address the abnormal amount of issues that its retail peers don’t seem to be afflicted with.

    Sources – DOL, OSHA, U.S Dept. of Justice complaint., EEOC records,

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Jaan Posted by on July 26, 2013. Filed under Business News. You can follow any responses to this entry through the RSS 2.0. You can skip to the end and leave a response. Pinging is currently not allowed.



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